I had an enjoyable experience at Anantara Grand Hotel Krasnapolsky Amsterdam, with its prime location and really good staff service standing out. The breakfast spread was particularly impressive, though I encountered some minor issues with room cleanliness and bathroom design. Overall, it was a solid stay with a few areas for improvement.
Rooms
6.0
My room was overall quite comfortable but lacked essential features like shelving for toiletries. The design was aesthetically pleasing, though some functional aspects fell short.
Service
8.0
The staff service was excellent, particularly at check-in and during breakfast. They were always friendly and helpful, which truly enhanced my experience despite some hiccups with the cleaning during my stay.
Location
9.0
The hotel’s location in Dam Square was superb, making it easy to explore Amsterdam's main attractions and enjoy the local vibe. I loved being in the heart of everything.
Dining
9.0
Breakfast was one of the highlights, featuring a great variety and delicious options. The cocktails at the Tailor Bar were also excellent, elevating my evenings at the hotel.
Facilities
7.0
Facilities were well-maintained and offered a range of services, though I did experience issues with room service accuracy that could use improvement.
Ava
United Kingdom,
March
2025
7.0/10
I had a great stay at Anantara Grand Hotel Krasnapolsky Amsterdam, with its prime location making it easy to explore the city. The staff were super welcoming and my room felt modern and fresh after my previous visit years ago. The only hiccup was some noise from other guests, which could be a bit disruptive. Overall, it was an enjoyable experience that I'd recommend to others.
Rooms
8.0
My room was modern, clean, and well-appointed, with nice toiletries and thoughtful amenities. However, I did notice it could have been quieter.
Service
9.0
The staff were excellent, especially during check-in, and they were genuinely friendly. I felt well taken care of, even when some interactions felt a bit functional.
Location
10.0
Being right in Dam Square was perfect for getting around, with easy access to attractions. It really made my visit enjoyable.
Dining
9.0
Breakfast was a highlight with tons of options, including made-to-order eggs and even cava. It was a bit pricey at 24 euros, but the variety and quality made it worthwhile.
Facilities
8.0
The hotel offered great amenities like room service and helpful concierge assistance, making my stay even better. I wish I had time to enjoy the spa, though!
Steve
United Kingdom,
March
2025
7.0/10
I had a lovely stay at Anantara Grand Hotel Krasnapolsky Amsterdam. The location was unbeatable, right at Dam Square, making it easy to explore the city. However, I did encounter some cleanliness issues, which dampened my experience a bit.
Rooms
7.0
My room was spacious and modern, although the view over the Red Light District was a bit distracting. The bath was well-equipped but the pillows were quite flat, affecting my sleep quality.
Service
8.0
The staff were consistently attentive and quick to respond to my requests. They even printed my boarding passes for me, which I appreciated. However, my initial check-in was lengthy and a bit chaotic.
Location
9.0
The hotel's prime location in front of Dam Square was perfect for accessing attractions, restaurants, and transport. It was bustling with energy but also came with a lot of noise.
Dining
9.0
I loved the breakfast buffet in the Winter Garden, especially the fresh omelets and pastries. Dining at the Grand Cafe was also a treat with its good seafood offerings.
Facilities
6.0
Although the hotel boasted beautiful designs and lovely dining options, I was surprised to find there were no wellness facilities available for guests.
Emerson
United Kingdom,
March
2025
5.4/10
My stay at Anantara Grand Hotel Krasnapolsky Amsterdam was nothing short of amazing. The hotel’s location in Dam Square was unbeatable, allowing me to step right into the heart of the city. I loved the spacious, modern room, although the street noise was noticeable at times. The staff were incredibly helpful and friendly, making my experience lovely, but I was a bit let down by the spa access being an extra charge.
Rooms
9.0
My room was fresh and modern, well-furnished, but the street noise was sometimes disruptive.
Service
10.0
Every staff member was friendly and attentive. I felt truly taken care of throughout my stay.
Location
10.0
The hotel's location was perfect, right in Central Amsterdam. Easy access to attractions and transport.
Dining
9.0
Breakfast was a highlight with a fantastic variety of choices. I absolutely loved the fresh juices and attentive service.
Facilities
8.0
While the room facilities were excellent, I found it disappointing to have to pay for spa access.
Kenneth
United Kingdom,
December
2024
5.4/10
I had a pleasant stay at the Anantara Grand Hotel Krasnapolsky Amsterdam, primarily due to its fantastic location in Dam Square and the really good service from the staff. While the spacious breakfast area and delicious offerings made for a good morning experience, I found the rooms to be somewhat average. Additionally, some hotel facilities such as the elevators seemed a bit slow and cramped, but overall, I would still consider returning for another visit.
Rooms
7.0
The rooms were functional but lacked the luxury I expected from a high-end hotel. They felt a bit small and ordinary, though they were clean and well-maintained (the mini bar was a nice touch).
Service
9.0
The staff provided excellent service throughout my stay. They were friendly, attentive, and truly went above and beyond—especially during a birthday celebration I witnessed. (Beatrice at reception was particularly wonderful.)
Location
10.0
The location was unbeatable, right in the middle of Dam Square, making it easy to access restaurants, amenities, and attractions (which is a major plus!).
Dining
8.0
I enjoyed breakfast immensely with a wide selection and fresh options, though I felt the dining prices were rather steep. Service during breakfast did lag at times, particularly with coffee (I had to wait longer than I'd like).
Facilities
7.0
While the hotel had impressive facilities like multiple dining venues and great concierge assistance, the elevators were quite small and slow, which was frustrating, especially after a long day of exploring.